Refunds Policy

Refunds & Exchanges

• Flowers and plants are non-refundable due to their perishable nature

• Gift items may be exchanged if returned in original condition

If you are not satisfied with your order, plese contact us within 48 hours of delivery at info@azaleaflowers.com.au and we will do our best to assist.

Flowers are perishable and require proper care to maintain their beauty.

To maximise longevity:

• Trim stems and place in fresh water within 2 hours

• Keep out of direct sunlight, heat, and wind

• Refresh water and re-trim stems every few days

Once delivered, care of the flowers becomes the responsibility of the recipient. Azalea Flowers is not responsible for deterioration due to handling or environment.

Substitutions

• Flowers are seasonal and may vary

• Substitutions may occur, but will always reflect the same style, colour, and value

• Please advise any preferences prior to delivery