We deliver flowers across Metropolitan Melbourne - 5 days a week - Monday to Friday. Delivery prices are based on distance from our store. See delivery suburbs below.
Same day delivery is possible as long as the order is placed before 11am.
Delivery fees vary depending on location. Please see staff in store or call Azalea Flowers directly on 0477 007 144 for more information.
While delivery dates are honoured, specific times cannot be guaranteed.
During peak floral periods, slight delays may occur.
If the recipient is unavailable, our team will:
Leave the arrangement in a safe and appropriate location, or
Arrange redelivery where required
Our drivers are delivering between 11am and 6pm and are following routes based on the orders we have each day. If you need your order delivered by a specific time please email us at info@azaleaflowers.com.au as we may be able to organise a priority courier for an additional fee.
When ordering please make sure someone will be there to receive the flowers, or there is a safe place they can be left unattended.
If there is no one home and no safe place to leave the driver will return the flowers to our warehouse at your cost and there will be an additional charge for re-delivery. Flowers can be collected from our store free of charge.
We stand behind the quality of every arrangement leaving our studio.
If your order does not meet expectations, please email us at info@azaleaflowers.com.au within 48 hours, including attached clear imagery.
We will review and respond with an appropriate resolution.
Flowers are inherently seasonal. While we honour the intent and aesthetic of every design, occasional substitutions may be necessary.
Any substitution will:
Reflect the same colour palette and style
Maintain or exceed the original value
Be selected with a designer’s eye and intention
This ensures your arrangement arrives as a beautiful expression, even when nature varies.
Flowers are living, delicate elements.
To ensure longevity:
Place in fresh water promptly
Trim stems and refresh water regularly
Keep away from heat and direct sunlight
Their beauty is fleeting by nature, and part of their charm.
If delivery is to a hospital or nursing home please check these facilities are receiving flowers before placing your order.
We understand plans change.
Requests to amend or cancel orders must be made at least 24 hours prior to delivery.
Once floral preparation has begun, changes may not be possible.
When sending flowers to a hospital or care facility, please provide as much detail as possible to help us ensure a smooth delivery. This includes:
The recipient’s full name
Ward name or room number (if known)
Facility name and full address
Whether the recipient is a patient, resident, or staff member
Please note that deliveries to hospitals and care facilities are typically accepted at reception only. From there, it is the responsibility of the facility staff to pass the flowers on to the recipient. While we take great care in preparing and delivering your arrangement, the final handover within the facility is outside of our control.
If delivery is to a hospital or nursing home please check these facilities are receiving flowers before placing your order.
We understand that sending flowers for a funeral or memorial is a deeply personal gesture. Our team handles these orders with the utmost care and sensitivity.
To help us ensure everything arrives smoothly and on time, please include the following details when placing your order:
Full name of the deceased
Name and address of the funeral home or service venue
Date and time of the service
A contact name and phone number for a family member or organiser (if available)
Please note that deliveries to funeral venues are typically made to reception or a designated tribute area. The placement and display of flowers during the service is managed by funeral directors or venue staff, and is therefore outside of our control.
We will always do our best to ensure your arrangement arrives respectfully and as intended.
We deliver to the following suburbs: